Effective Date: January 1, 2025
Last Updated: January 1, 2025
Quick Summary: We collect your CV data and personal information solely to provide CV analysis services. We do not sell your data. Your CVs are processed securely and are not shared with third parties without your consent.
At CV Booster (powered by Nnitiwe.io), your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your information when you use our CV analysis platform.
1. Information We Collect
1.1 Personal Information
When you use CV Booster, we collect:
- Contact Information: Name, email address, phone number (optional)
- Professional Information: Current job title, years of experience, industry, target role
- Account Information: Preferences, feedback, and service usage history
1.2 CV Data
We collect and process:
- Resume/CV Files: PDF documents you upload for analysis
- CV Content: Text extracted from your CV including work experience, education, skills, achievements, and contact details
- Analysis Results: Scores, feedback, recommendations, and insights generated by our AI system
1.3 Technical Data
We automatically collect:
- IP address, browser type, device information
- Pages visited, time spent on site, and interaction data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your data to:
- Provide CV Analysis: Process your CV through our AI-powered analysis system
- Generate Reports: Create personalized feedback, scores, and recommendations
- Improve Services: Enhance our AI models and analysis accuracy (using anonymized data only)
- Communication: Send you analysis results, updates, and respond to inquiries
- Customer Support: Address technical issues and provide assistance
- Marketing: Send promotional content (only if you opt-in)
- Security: Prevent fraud, abuse, and ensure platform security
- Legal Compliance: Meet legal and regulatory obligations
AI Processing: Your CV is processed using OpenAI's GPT models and other AI technologies. These services operate under their own privacy policies and terms of service.
3. Data Storage and Retention
3.1 Storage Location
- Database: MongoDB (cloud-hosted)
- Email Service: Courier (for notifications)
- AI Processing: OpenAI APIs (temporary processing only)
3.2 Retention Period
- CV Files: Stored for 90 days, then automatically deleted
- Analysis Results: Retained for up to 2 years for your access
- Account Data: Retained until you request deletion
- Anonymized Analytics: Retained indefinitely for service improvement
4. Data Sharing and Disclosure
We DO NOT sell your personal data or CVs. We may share your information with:
4.1 Service Providers
- Cloud Hosting: MongoDB Atlas (database storage)
- Email Delivery: Courier (notification services)
- AI Processing: OpenAI (CV analysis, temporary processing only)
- Analytics: Usage tracking and performance monitoring tools
All service providers are bound by strict confidentiality agreements.
4.2 Legal Requirements
We may disclose your information if required by:
- Legal obligations or court orders
- Government or regulatory authorities
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to this privacy policy.
5. Data Security
We implement industry-standard security measures:
- Encryption: All data transmitted via HTTPS/TLS encryption
- Access Controls: Role-based access to sensitive data
- Secure Storage: Encrypted databases and secure cloud infrastructure
- Regular Audits: Security assessments and vulnerability testing
- Backup Systems: Regular backups with encryption
Note: While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security of your data during transmission over the internet.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Essential Cookies: Required for site functionality and security
- Analytics Cookies: Track site usage and performance
- Preference Cookies: Remember your settings and preferences
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data and CV analysis results
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (right to be forgotten)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain data processing activities
- Restriction: Request limitation of data processing
- Withdraw Consent: Revoke consent for marketing communications
To exercise your rights, contact us at: samuel@nnitiwe.io
8. Children's Privacy
CV Booster is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will delete it immediately.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Your explicit consent when required
10. Third-Party Services
CV Booster integrates with third-party services that operate under their own privacy policies:
We recommend reviewing these third-party policies to understand how they handle your data.
11. Marketing Communications
With your consent, we may send you:
- Service updates and announcements
- Educational content and career tips
- Promotional offers and features
- Blog updates from Nnitiwe's AI Blog
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our services or features
- Legal or regulatory requirements
- Industry best practices
Updates will be posted on this page with a revised "Last Updated" date. Significant changes will be communicated via email.
13. Data Breach Notification
In the event of a data breach that may affect your personal information, we will:
- Notify affected users within 72 hours
- Inform relevant authorities as required by law
- Provide details about the breach and mitigation steps
14. Contact Information
15. Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria. Any disputes arising from this policy will be resolved in accordance with Nigerian law.
← Back to CV Booster |
Terms of Service